eSIMReady FAQ
Is eSIMReady eSIM only for Android smartphones?
Android smartphones can download and manage eSIM profiles using the Nimbuzz app, while other mobile devices can at least read activated eSIM profiles on the eSIMReady eSIM Card.
How to find out if my Android smartphone is eSIMReady eSIM Card compatible?
Please download the Nimbuzz app from the Google Play Store. At launch, the Nimbuzz app will check if your device is compatible and, if compatible, which SIM slots are supported.
Can I use 2 eSIMReady eSIM Cards at the same time?
If you have a dual SIM smartphone with two SIM Card slots, each of which is compatible with an eSIMReady eSIM Card, you can insert two eSIMReady eSIM Cards and use a total of two eSIM profiles.
How many eSIM profiles can I download with eSIMReady eSIM?
You can download up to 10 eSIM profiles using a single eSIMReady eSIM Card, but you can only activate one eSIM profile at a time.
How do I download a new eSIM with the Nimbuzz app?
You should get the eSIM profile QR Code from the network operator or provider first. Then open the Nimbuzz app, click "+" and select Scan QR Code or Download.
What should I do if I encounter some errors while using eSIMReady eSIM?
When the Nimbuzz app fails to recognize the eSIMReady eSIM Card or the app has abnormal problems, please contact eSIMReady customer service.
If you encounter failure to download, enable, disable, or delete an eSIM profile, please contact the eSIM profile provider or carrier.
If you encounter failure to download, enable, disable, or delete an eSIM profile, please contact the eSIM profile provider or carrier.
Can an eSIMReady eSIM Card purchased from other non-official channels be returned or exchanged on the official website?
If you purchased an eSIMReady eSIM Card from a non-official channel, we cannot directly provide return or exchange services. We suggest contacting the seller on the original platform regarding returns or exchanges. If you still need assistance with usage, product features, or any other matters related to eSIMReady, we are happy to assist you.